Effective Date: 09/01/2025

At DigiCora, we are committed to providing our customers with high-quality digital products, services, and educational courses. This Service Policy outlines our approach to customer service, including product offerings, support, and general service guidelines.

1. Scope of Services

We provide the following services and products:

Digital Products: Purchase of digital content, software, and online tools available on our website.
Original Product Sales: Sale of physical products, subject to availability.
Online Courses: Access to self-paced online courses across various fields.
Customer Support: Assistance with product-related issues, technical support, and course-related inquiries.

2. Service Delivery

Digital Products: After purchase, digital products are typically delivered immediately or as specified on the product page. The delivery of digital products is done via email or direct download links.
Physical Products: Orders for physical products will be processed and shipped as per the selected shipping method. Delivery times depend on the destination and shipping service.
Courses: Online courses are available for immediate access once payment is successfully processed. Course content can be accessed on our website or via linked platforms.

3. Customer Support

Email Support: For any inquiries or support needs, customers can reach us at info@digicora.store for general support or refunds@digicora.store for refund-related requests.
Phone Support: For urgent issues, you can contact us at +91 8602468137 during our business hours (Monday to Friday, 9 AM to 6 PM IST).
We aim to respond to all customer queries within 48 hours.

4. Refund and Cancellation

Digital Products: Due to the nature of digital products, no refunds will be issued after the product has been downloaded or accessed. Please review product details before purchase.
Physical Products: Refunds for physical products are available within 14 days of receipt. Products must be unused and in their original packaging.
Online Courses: Refund requests for courses will be considered on a case-by-case basis. Refunds will be issued if requested within 7 days from the date of purchase, provided that less than 20% of the course has been accessed.

5. Warranty and Guarantees

Digital Products: We provide no warranty for digital products except for the assurance that they will function as described on the product page. We are not liable for issues arising from the misuse of the products.
Physical Products: Warranty for physical products varies depending on the manufacturer. Please refer to product-specific warranties for details

6. User Responsibilities

Accurate Information: Customers must provide accurate information during the purchase and registration process. We are not responsible for any issues arising from incorrect information provided by the customer.
Account Security: Customers are responsible for keeping their account login information confidential. Any activities under your account are your responsibility.

7. Limitation of Liability

DigiCora is not liable for any direct or indirect damages resulting from the use or inability to use our products and services. This includes any loss of data, revenue, or business that may occur during the use of our services.

8. Changes to the Service Policy

We reserve the right to update or modify this Service Policy at any time. All changes will be posted on this page, and the effective date will be updated accordingly. Continued use of the Website and services after such changes constitutes your acceptance of the updated policy.

9. Governing Law

This Service Policy is governed by the laws of India. Any disputes or claims arising from this policy will be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

10. Contact Information

For any questions or concerns regarding our Service Policy, please contact us at:

Email: info@digicora.store
Phone: +91 8602468137
Address: Plot No 12, Sudama Nagar, Indore, PIN: 452009, India